Trained on your support data.
Embedded within your existing ticketing software (Intercom, Zendesk, Helpscout, etc).
Your agents can verify responses before sending. Parabolic trains itself to improve after every rejected draft.
Parabolic only needs 1 match in a past conversation/knowledge base to suggest a response. Answers your RAQs (rarely asked questions.
Navigates multiple back-and-forths as the conversation progresses.
Unlock support as a sales channel. Append relevant upsells/cross-sells based on the customer’s pain-point.
Automatically tag and triage incoming questions to the appropriate cat (payments, memberships, etc)
Parabolic
Parabolic then autodrafts 2 categories of responses:
Example: How do I add a shared email inbox to Hubspot?
Examples: “add more phone credits to account” or “check order ETA”
Hooks into your customer-specific data (internal database, Segment, Snowflake, etc)
